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Frequently Asked Questions
DO YOU SEE PEOPLE IN PERSON?
YES! Flexible Nutrition offers both in-person and telehealth appointments. Our office is located at: 240 N. Rock Rd. STE 303 Wichita, KS 67206. It is next to Eric Fisher Salon and the Plaid Giraffe. There is a wheelchair friendly access door on the west side of the building (facing rock rd) as well as an elevator. We are on the second floor. When you enter our Suite 303, there is a waiting room. Please take a seat and your Dietitian will come meet you when they are ready for your appointment.
HOW DO YOU SEE PEOPLE VIA TELEHEALTH?
Through an exclusive online portal called Practice Better. It is a really awesome set up and easy to maneuver. It is completely HIPPA compliant, meaning your information is safe. This online portal is where we will have our appointments (similar to Zoom), where we will share recommendations through protocols, lifestyle recommendations, as well as create tasks/goals for you. If part of your treatment, you have access to food journals and physical activity logs, and can even hook up a compatible device that will sync your sleep and step information as well. You can even download the app and have access to your portal 24/7.
DO YOU SPECIALIZE IN WEIGHT LOSS COUNSELING?
No, we do not. We also do not recommend fad diets or rigid meal plans. The current tools we have for weight loss (eating less, moving more, etc. etc.) may induce short term weight loss, however the majority of individuals will regain this weight (and sometimes more) within 3-5 years along with physical, psychological and emotional consequences. So, while weight concerns may come up in sessions as applicable, weight loss is NOT the focus of treatment nor success. Instead, our focus is on modifiable diet and lifestyle factors, such as; eating & drinking patterns, specific foods & food groups, honoring hunger/fullness cues, physical activity, and many others.
WHAT DOES WORKING WITH YOU LOOK LIKE?
Our nutrition counseling services are grounded in current scientific evidence, established nutrition research, and recognized clinical practice guidelines. Recommendations are individualized to each client's needs and are intended to support health and well-being through safe, effective, and evidence-based nutrition practices.
We welcome questions and open discussion, putting you, the client, first in how we approach your nutrition care. However, our services do not include the promotion or implementation of unsupported nutrition theories, unsubstantiated health claims, or treatment approaches that fall outside accepted scientific evidence and our professional scope of practice.
Our practice does not sell supplements or receive compensation from supplement sales. Supplements may be recommended on a case-by-case basis when clinically appropriate, based on individual needs and available scientific evidence.
Check out our blog post here for more information about what you can expect from working with us.
HOW LONG ARE SESSIONS? WHAT FREQUENCY CAN I EXPECT?
Your initial appointment will be ~1 hour in length. Follow ups are 30-45 minutes in length. If you have Healthy Blue or Sunflower, your insurance covers a 30 minute initial appointment, and up to 11 units for follow up appointments (1 unit = 15 min). These are scheduled based off of treatment recommendations and individual client preferences. Some people only need one appointment, while others need weekly follow ups. Similar to working with a PT or mental health therapist, session frequency varies. This can be discussed with your practitioner during your intake appointment and adjusted as treatment progresses.
DO YOU TAKE INSURANCE?
We accept Blue Cross and Blue Shield, Aetna, United Healthcare, UMR, Medicare & Medicaid (Healthy Blue, Sunflower and United Healthcare Kancare), Tricare, Ambetter, Cigna, and Curative insurances. We will help verify your insurance benefits prior to your appointment. For many clients, these plans cover nutrition consultation at 100%! However, this coverage varies based on many factors, some including; plan chosen, referrals may be needed, copay may apply, etc. If you have any questions regarding how to figure out if your plan covers a nutrition consult, do not hesitate to reach out via text at (316) 247-0018 or email our billing department billing@flexiblenutritionllc.com.
HOW CAN I PAY?
We accept Visa (credit and debit cards), MasterCard (credit and debit cards), American Express, Discover, Health Savings/Flex Spending Accounts (HSA, FSA), cash and checks. If paying with a card, you must complete the credit card information in the client portal prior to the first session.
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